InvoCare is committed to exceeding the expectations of the families we serve. To ensure this, we have adopted a sophisticated client survey, which measures our service delivery against the expectations of our clients. InvoCare outperforms client expectations in both service and price. It also shows a large majority would recommend our services to a friend or relative.
The most important ingredient in everything we do is assisting the personal needs of the family. We invest in the training of our people, in the facilities we offer, and, most importantly, we empower our people, all so we can show our commitment to the families we serve.
We seek to make the families we assist aware of all the options available to them, to make the service they experience everything they would like it to be.
InvoCare is committed to the communities around us, and we share our expertise on topics such as:
- The role of a funeral director;
- The benefits of planning ahead for funeral costs; and
- Coping with grief and related grief topics.
Both as a corporation and through our many brands, InvoCare’s people participate in community activities, including volunteering within community organisations such as Lions Clubs, Rotary and similar organisations; supporting churches and cultural groups; as well as support for local, national and international charities.
More information about InvoCare's community work can be read in the Community Involvement section of our website.